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Terms and Conditions of Use – Privacy Policy

These conditions of sale have been concluded on the one hand by the company CEDIP SAM  with a capital of EUR 152.000,00  whose registered office is at 5, Avenue des Citronniers MC 98000 Monaco, registered with the Trade and Companies RCI MONACO under No. 98 S 03404 hereinafter referred to as "CEDIP" and other hand, by any person or entity wishing to make a purchase via the website "Alyssa Ashley" hereinafter "buyer".

1.            Subject

 These terms and conditions aim to define the contractual relationship between CEDIP  and the buyer and terms applicable to all purchases made through the online shop of Alyssa Ashley, the buyer either professional or consumer.

 The acquisition of property or services through this site implies acceptance by the buyer of these terms and conditions.

 These conditions shall prevail over any other general or special conditions not specifically approved by CEDIP.

 CEDIP reserves the right to modify these terms and conditions at any time.  In this case, the conditions will be those in effect at the date of the order by the buyer.

2.            Characteristics of goods and services

The site www.alyssaashley.com is an e-commerce site accessible through the networking service.

Products and services are those listed in the catalog published on the Alyssa Ashley site.

These products and services are offered within the limits of available stocks.

CEDIP reserves the right to withdraw the products on sale at any moment.

 We try to display the colors of our products as accurately as possible. Nevertheless, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

CEDIP takes reasonable steps to ensure the accuracy of the information included in the Site. However, CEDIP takes no responsibility for errors or omissions in the content of the Site and does not guarantee the accuracy, completeness or timeliness of information provided on the site. Information provided on the Site is subject to change at any time without prior notice.

All brand, product and service names used in the Site are the trademarks, trade names or service marks of Alyssa Ashley unless otherwise stated. You may not distribute products or offer services under or by reference to or otherwise use or reproduce any such trademarks, trade names or service marks, or use any meta tags or any other "hidden text" utilizing any such trademarks, trade names or service marks, without the express prior written permission of CEDIP or the owner of such trademarks, trade names or service marks.

3.            Rates

 The prices listed in the catalog are priced in Euro taking into account the VAT applicable on the date of the order, any rate change will be reflected in the price of goods or services.

 CEDIP  reserves the right to change prices at any time, except that the prices contained in the catalog on the day of the order shall be applicable to the buyer.

 All prices do not include the costs of order processing, transportation and delivery, they will be added to the checkout page.

4.            Zones

 The online sale of products and services presented on this site is reserved for buyers who reside in Europe, in countries with duty free customs and that use an international truck service.

5.            Orders

 The buyer who wishes to buy a product or service must:

 - Fill in the form of identification with all the data requested or give customer number if any;

 - Complete the online order form giving all the references of selected products or services;

 - Validate the order after reviewing it;

 - Make payment as provided;

 - Confirm the order and payment.

 The confirmation of the order implies acceptance of these terms of sale, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions.

 All recorded data and registered confirmation constitutes valid proof of the transaction. 

 The seller will email confirmation of the order recorded.

If you need to change or cancel an order, contact our customer service department by mailing to nancybrousse@alyssaashley.com,or phone us at +377 93507212.

Please note that CEDIP processes your orders automatically. Your order may be in transit within hours after you press the “Send order button”; orders cannot be cancelled or changed if merchandise has been shipped. 

6.            Returns or Exchanges

We guarantee your satisfaction with all Alyssa Ashley merchandise.

I.             Our products are to be trusted. We will gladly accept returns not meeting with your expectations. Simply return your merchandise in its original condition with the receipt or original invoice to the address below in 7 days from the delivery for a merchandise exchange, credit, or a full refund of the purchase price (minus shipping and handling charges). Shipping costs are not refundable.

II.            If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement of such damaged or defective shipments. Please return your merchandise in its original condition within thirty days of delivery, with a copy of the sales invoice to the following address:

CEDIP SAM 5, Avenue Des Citronniers MC 98000 Monaco. Should you need any assistance with your purchase, our customer service staff will be pleased to assist you, please contact us by mail at: nancybrousse@alyssaashley.com or by phone (00377 93507212), we can be reached Monday-Friday 8:30am to 12:30am and 2:00 pm to 5:00 pm.

7.            Payment Terms

 The total amount of your order will be calculated on the checkout page.

 Payments are made by credit card and are done through the secure system VerySign Trust Seal that uses SSL (Secure Socket Layer) so that the transmitted information is encrypted by software and cannot be accessed by anyone else during the network procedure.

CEDIP reserves the right to refuse any order or delivery in case of dispute with the client, of non-payment of an order or the refusal of credit card payment by a bank.

In the case of bank refusal, the order will be automatically cancelled and the client will be notifying by e-mail.

Payments made by cheque are not accepted.

8.            Delivery

Deliveries are made to the address specified in the order that can only be in the area agreed with the DHL Company. You will receive an e-mail confirmation with the tracking number and the link for following your order status. In case of damaged package delivery, please follows directions given by the carrier DHL or contact our Customer Service.

9.            Limitation of Responsibility

You accept that within the limits of regulation, we are in no way legally responsible for :

 (a) Any activity interruption;

(b) Any delays or interruptions in accessing the site;

(c) Any delays or undelivered goods, erroneous delivery, misappropriation, loss, damages or modification of data;

(d) Any computer viruses, system failure which may occur while using the site;

(e) Any inexactitudes or missing content,

(h) or any events that may occur which are out of our control.

10.          IP

 All elements of the Alyssa Ashley site are and remain the exclusive intellectual property of CEDIP.

 Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, the elements of the site whether it be software, video or audio.

 Any single link or hyperlink is strictly prohibited without express written consent of CEDIP.

11.          Personal Data – Privacy Policy

 At alyssaashley.com, all of your personal information is protected by our Secure Server Software (SSL) which fully encrypts and protects all of your personal data so that it cannot be read by anyone over the internet.  All persons using this website or registering to be a member must be 18 years of age or older.  When you provide us with information through the Alyssa Ashley site, we respect your privacy according to the law relating to data, files and freedom of January 6, 1978.

 Please note that this Privacy Policy governs only information provided by the Site.  It does not govern any other information or communications that may reference Alyssa Ashley, e.g., communications from retailers or vendors.

 While maintaining our commitment to your privacy, we do collect personal and non-personal identifiable information about you.  Personal identifiable information includes your name, shipping address, billing address, e-mail address and credit card information.  We collect this information during the on-line checkout and registration process so that we can properly fulfill your orders and requests.

We do not collect personal identifiable information about you, except when you provide it to us.  If you would prefer that we do not collect any personal identifiable information from you, please do not provide us with any such information.  You will be informed about what information is required and what information is optional.

When you submit your personal identifiable information on the Site, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.

 To keep personal identifiable information that you provide via this Site accurate, current and complete, please contact us and we will take appropriate steps to update or correct such information in our possession, or to delete your information from our contact list.

This site may contain links or references to other websites to which this Privacy Policy does not apply.  Please be aware that we are not responsible for the privacy practices of other websites.  This Privacy Policy applies only to the information we collect on the Site.  We encourage you to read the Privacy Policy of every website you visit.

You may opt-out of receiving future Op-In communications from Alyssa Ashley when you register at the Site or otherwise provide your contact information to the Site.  You may change your preferences at any time by revising your profile by clicking the “unsubscribe” link at the bottom of any e-mail Opt-In communication you receive from us and following the instructions provided therein or by contact us:


5, Avenue des Citronnier

98000 MC


If you have any questions or concerns regarding this Privacy Policy or our data collection practices, please contact us as follows: info@alyssaashley.com

12.          Filing - Proof

CEDIP  archive purchase orders and invoices on a reliable and durable file as a true copy in accordance with the provisions of section 1348 of the Civil Code.

The computerized records of CEDIP  will be considered by the parties as proof of communications, orders, payments and other transactions between the parties.

13.          Dispute Resolution

These Terms or Use are governed by and will be construed in accordance with the laws of France.

Any disputes arising under or in connection with these Terms of Use, or your access or use of the Site shall be subject to the exclusive jurisdiction of Monaco and French.

14.          Miscellaneous

You acknowledge and agree that these Terms, together with our Privacy Policy, constitute the entire agreement between you and CEDIP with respect to the use of the Site.

CEDIP may change these Terms at any time by posting changes on the Sites. Any changes are effective immediately upon posting. The continued use of the Sites constitutes your agreement to any revised Terms.

The Sites are not intended to provide any medical information about the skin or otherwise.


If you have any questions or concerns regarding these Terms and Conditions on line, please contact us by e-mail at info@alyssaashley.com.


Thank you for shopping at www.alyssaashley.com


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