General Terms and Conditions for Sale

Preface

The Terms and Conditions for Sale, Privacy Policy and Legal Terms are applicable on the Site www.alyssaashley.com to online purchase. To order a Product offered on the Site, the User is required to read and expressly accept these General Terms and Conditions for Sale, without conditioning this acceptance by a handwritten signature.

Alyssa Ashley reserves the right to update these General Terms and Conditions for Sale at any time. Any changes are effective immediately upon posting. The continued use of the Site constitutes your agreement to any revised Terms.

It is stated that the User may save or print these General Terms and Conditions for Sale, provided, however, he does not change them.

The website

This website (hereinafter referred to as the "Website") is published by the company IPD Inc. "IPD Inc." and other hand, by any person or entity wishing to make a purchase via the website "Alyssa Ashley" hereinafter "buyer".

These terms and conditions aim to define the contractual relationship between IPD Inc. and the buyer and terms applicable to all purchases made through the online shop of Alyssa Ashley, the buyer either professional or consumer.

The acquisition of property or services through this site implies acceptance by the buyer of these terms and conditions.

These conditions shall prevail over any other general or special conditions not specifically approved by IPD Inc.

IPD Inc. reserves the right to modify these terms and conditions at any time. In this case, the conditions will be those in effect at the date of the order by the buyer.

Goods and Services

The site www.alyssashley.com is an e-commerce site accessible through the networking service.

Products and services are those listed in the catalog published on the Alyssa Ashley site.

These products and services are offered within the limits of available stocks.

IPD Inc. reserves the right to withdraw the products on sale at any moment.

We try to display the colors of our products as accurately as possible. Nevertheless, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

IPD Inc. takes reasonable steps to ensure the accuracy of the information included in the Site. However, IPD Inc. takes no responsibility for errors or omissions in the content of the Site and does not guarantee the accuracy, completeness or timeliness of information provided on the site. Information provided on the Site is subject to change at any time without prior notice.

All brand, product and service names used in the Site are the trademarks, trade names or service marks of Alyssa Ashley unless otherwise stated. You may not distribute products or offer services under or by reference to or otherwise use or reproduce any such trademarks, trade names or service marks, or use any meta tags or any other "hidden text" utilizing any such trademarks, trade names or service marks, without the express prior written permission of IPD Inc. or the owner of such trademarks, trade names or service marks.

Prices

The prices listed in the catalog are in United States currency applicable sales tax at the rate on the date of the order will be added for orders shipping to Connecticut.

IPD Inc. reserves the right to change prices at any time, except that the prices contained in the catalog on the day of the order shall be applicable to the buyer.

All prices do not include the costs of order processing, transportation and delivery, they will be added to the checkout page.

Orders

The buyer who wishes to buy a product or service must:

  • Fill in the form of identification with all the data requested or give customer number if any;
  • Complete the online order form giving all the references of selected products or services;
  • Validate the order after reviewing it;
  • Make payment as provided;
  • Confirm the order and payment.

The confirmation of the order implies acceptance of these terms of sale, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions.

All recorded data and registered confirmation constitutes valid proof of the transaction.

The seller will email confirmation of the order recorded.

If you need to change or cancel an order, contact our customer service department, or phone us at:  1-888-952-7453, to check your order status.

Please note that IPD Inc.  processes your orders automatically. Your order may be in transit within hours after you press the "Send order button"; orders cannot be cancelled or changed if merchandise has been shipped. 

Payment Terms

The total amount of your order will be calculated on the checkout page.

Payments are made by credit card and are done through the secure system that uses SSL (Secure Socket Layer) so that the transmitted information is encrypted by software and cannot be accessed by anyone else during the network procedure.

IPD Inc. reserves the right to refuse any order or delivery in case of dispute with the client, of non-payment of an order or the refusal of credit card payment by a bank.

In the case of bank refusal, the order will be automatically cancelled and the client will be notify by e-mail. Payments made by cheque are not accepted.

Shipping and return

I. Delivery Type

Orders are shipped to the street address designated in the order.  Post Office boxes are not acceptable.  You will receive an e-mail confirmation with the tracking number and the link for following your order status. In case of damaged package delivery, please follows directions given by the carrier or contact our Customer Service (888) 952-7453.

Dispatch time is a maximum of 72 business hours (from Monday to Friday). This time corresponds to the time taken to prepare your order at our depot (destocking, checking, preparation of the package, packing, labelling etc.).

For deliveries to the Europe States please visit our EU online boutique.

For deliveries to Canada please visit our Canadian online boutique.

II. Zones and Delivery prices

The online sale of products and services presented on this site is reserved for buyers who reside in United States.

III. Returns and Refund

We guarantee your satisfaction with all Alyssa Ashley merchandise.

  • Our products are to be trusted. We will gladly accept returns not meeting with your expectations. Simply contact our Customer Service (888) 952-7453 to arrange to return your merchandise in its original condition with the receipt or original invoice within 7 days from the delivery for a merchandise exchange, credit, or a full refund of the purchase price (minus shipping and handling charges). Shipping costs are not refundable).
  • If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement of such damaged or defective shipments. Simply contact our Customer Service (888) 952-7453 within 7 days of delivery.

The payment card that you used to pay for the order will be refunded, maximum within 14 days of the date that the package is returned.

Exchanges in most cases will be sent back to you without additional shipping charges.

At IPD Inc., we want to make sure you are happy long after you have received your goods. Should you need any assistance with your purchase, our trained customer service staff will be pleased to assist you.